Аннотация: The article presents the main stages of implementation of the business process management methodology, provides an approximate list of the main indicators of quality and efficiency of business processes that form the business model, presents the algorithm of making management decisions to increase operational efficiency in the implementation of business processes of a commercial bank.
Ключевые слова: business model, business process, management
Статья в сборнике научных трудов по материалам конференции (форума) «International conference on Research in Engineering, Science and Technology»